Caltrain Pass Forward FAQ

How can I check the status of my Go Card? 7-10 days after receiving your new Go Pass card you can tap on at a Caltrain Station platform, or email [email protected] to request status. If your Go Pass is loaded onto your existing Clipper Card, you will see your activated pass in your account at https://www.clippercard.com/

Do I need a Clipper Card to apply? No. If you do not have a Clipper Card, you will receive a Go Pass card, good only for travel on Caltrain. 

Can I use my existing Clipper Card to load my new Caltrain Go Pass? Yes, you can use your existing Adult Clipper Card. You cannot use a Senior Clipper Card.

Can children participate in the Pass Forward program? No, children are not eligible. However, they can ride for $1 each way. More information:  https://www.caltrain.com/dollarfares)

Do I need to provide any documentation? No documentation is required. Just complete the survey to apply.

Is Social Security considered income? Yes. You are eligible if total income is less than 75K. 

Is there a limit per household? No.

When does my pass expire? Your pass is good for 1 year. (If you applied in December of 2024, your pass will remain active until December 31, 2025.)